Need Help?

We’ve Got You!

We’re here to support you every step of the way! If you have any questions, need assistance, or just want to say hello, reach out to us at:

 

📩 Support@modernmysticcontent.com

 

Our team responds Monday–Friday and will get back to you within 24-48 hours (usually much sooner!). 💜

 

Thank you for being part of the Modern Mystic family—we can’t wait to help!🔮

Frequently Asked Questions

How do I access my membership area?

You can log into your membership portal at Modern Mystic Membership Portal using the email you signed up with. If you have multiple memberships, they may have separate logins.

How do I reset my password?

Click on the ‘Forgot Password’ link on the login page, enter your email, and follow the reset instructions. If you still have trouble, contact us at Support@modernmysticcontent.com.

I purchased under a different email—can I consolidate my accounts?

Yes! Just email us at Support@modernmysticcontent.com with the email addresses associated with your purchases, and we’ll merge them for you.

Do I need a Canva Pro account to edit my templates?

Most elements in our templates are accessible with a free Canva account, but some require Canva Pro. You can:

  • Swap Pro elements for free ones.

  • Use our included 30-day free trial of Canva Pro.

  • Replace images with your Modern Mystic Content Image Library.

What should I do if I can’t log in?

  • Double-check your email and password.

  • Use the 'Forgot Password' link on the login page.

  • Clear your browser cache and try an incognito window.

  • Still stuck? Email us at Support@modernmysticcontent.com for assistance.

I purchased a product but didn’t receive an email—what should I do?

Check your spam or promotions folder. If you still don’t see it, email us at Support@modernmysticcontent.com, and we’ll resend your access details.

How do I update my billing details?

For billing changes, email Support@modernmysticcontent.com and our team will assist you in updating payment methods or subscriptions.

Can I customize the content I purchased?

Yes! You have full rights to edit, brand, and modify all content to fit your business. You can change text, add your own branding, and repurpose the content as needed.

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